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Our Commitment to Safe Care
Your Health & Safety Are Our Top Priorities
At Samaritan Health Services our mission is building healthier communities together, and your health and the health of the communities we serve are our top priorities. We are ready to care for you as we work to limit the spread of coronavirus in our communities.
We want to make sure you know that if you need health care, we are here for you and it is important that you not delay getting care.
The Right Care for You
If you need care, calling your care provider should be your first step, so your current health concerns and health history can be assessed, and the most appropriate kind of care offered. This may be telehealth, in the comfort of your own home, or an in-person visit.
If you are looking for a new health care provider, call 800-863-5241 or inquire online.
Keeping You Safe & Healthy
If an in-person visit is the best option, we want you to know about the many precautions we take to ensure our facilities are safe and clean. While strict infection-prevention measures have always been the standard at Samaritan Health Services, some practices have been enhanced per state and federal COVID-19 recommendations.
Precautions include:
Screening for symptoms: All who enter are subject to screenings for cold and flu-like symptoms and screened during appointment reminder calls.
Telehealth and in-person appointments: Samaritan clinics offer telehealth visits by video or phone whenever possible. This saves in-person visits for those who really need them and further minimizes traffic in Samaritan facilities.
Separating patients who might have COVID-19: Patients with COVID-19 symptoms are often consulted via telehealth and directed to drive-thru testing. If they must be seen in person, they are taken to an exam room dedicated to COVID-19 care immediately upon arrival. The emergency departments also have rooms designated for treating COVID-19.
Deep cleaning and disinfecting: Exam rooms are thoroughly cleaned and sanitized between each patient and common areas and high-touch surfaces are cleaned many times each day.
Keeping physical distance: Samaritan has arranged lobbies and other common areas to encourage physical distancing. Appointment check-in processes have also been modified.
Covering up: Patients and visitors are required to wear a face covering when entering a Samaritan facility. There are exceptions for children under the age of 2, or anyone who has trouble breathing, is unconscious, incapacitated or otherwise unable to remove the mask without assistance. Samaritan asks patients and visitors to bring their own face covering, such as a cloth mask, bandanna or scarf. All staff members are required to wear masks and additional necessary protective equipment.
Visitor restrictions: Visitor restrictions reduce traffic within all Samaritan facilities.
Our Commitment to Safety
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Safe Care: Retail Locations
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Safe Care at Samaritan Hospitals
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Safe Care: Sanitation & Cleanliness
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Safe Care: Drive-Thru Testing
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Safe Care: Checking in for a Medical Appointment